Securus Technologies Is Praised With Award

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One of the best companies when it comes to the world of investigation and monitoring tech is called Securus Technologies. They have been around for a very long time and have gained a stellar reputation in their industry. They were recently recognized for their efforts at the annual Stevie Awards in Las Vegas. This ceremony honors companies in a variety of categories in the business world. One of the categories that receives a great deal of attention is the customer service category. There is no question that companies need to have great customer service in order to survive. Securus has taken this idea to a whole new level.

 

The Gold Stevie Award is what Securus took home for having the best customer service of any company in the world in 2016. This is according to a group of judges that consisted of more than 70 professionals. Securus has said that their goal is to treat all of their customers like they would want to be treated. This strategy has clearly worked. Customers always praise Securus for their innovations in order to service the people who do business with them in a more efficient manner. The Gold Stevie Award is very important and shows that their competitors have a long way to go to beat Securus.

 

There were over 60 awards handed out that night at Caesars Palace. The recipients of these awards are very aware of what a prestigious honor the Gold Stevie Award truly is. It is basically like the business world version of winning the Oscar. Securus said that it is already in the process of making major innovations which will be unveiled later in 2017. They are not going to get complacent. They intend on winning the Gold Stevie again next year. It would not be surprising if that happens.

Securus helping customers save money and time using the automated inmate forms and grievance application

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Securus Technologies is a leading provider of criminal and civil justice technology solutions. The company recently announced how it is saving its customers time and money in real time only by implementing the Inmate Forms and Grievance application on ConnectUs. Russell Roberts, the Vice President of Strategy and Marketing for Securus, says that the company is committed to providing the latest technology and features for their customers. The company is modernizing their customers with the latest and most effective technologies, and an example of this is the Inmates Forms and Grievance application on ConnectUs.

 

The company has noted that most of the correctional facilities use paper forms for inmate requests such as medical, grievances, sign up forms and many others. The correctional officers have to spend time then distributing the forms and later on collect them, copy, file, archive, and respond to them. All of this has been eliminated by Securus. Customs forms for any request can be created easily and made available to the inmate. There is no printing involved such that even if you want to change a form, it will take a few minutes. According to Securus, they are processing and automating 13.8 forms a month per inmate. This is saving the correctional officers time and energy getting them to concentrate on more serious issues like safety and security of the facility.

 

This is beneficial to the inmates too because they can view the status of their forms or grievances and they can also appeal and accept them easily.

 

ConnectUs is the best feature-rich inmate platform that is on the market today. It allows inmates access to a set of unlimited applications that are designated and allowed by each correctional facility. This new platform allows inmates access to features that were not available before, and it also controls and governs the content that is available to the inmates and when it is available. The platform also allows inmates to communicate with other inmates more efficiently. This interface can be used in any country because it is available in many different languages