Securus Technologies Making the World Safer

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Securus Technologies, a company that provides technological solutions in the civil and criminal justice fields, has made public several facility customer comments. The comments touch on the use of technology in solving and preventing crimes such as inmate-on-inmate crimes among others. A cross-section of comments regarding letters and email correspondence received from prison and jail officials throughout the country has been made public. The officials are mandated to prevent and solve crimes. They have another responsibility of ensuring that the imprisonment environment is humane enough. The names of respective state, counties and facility names have been deliberately omitted in these remarks and feedback to protect the innocent.

 

Securus Technologies Chairman and Chief executive officer, Richard A. Smith, says that they develop a new package every week to assist police officers and correction officials to solve and deter crimes. He further says they receive thousands of letters and emails regarding what Securus builds and what the company does to help in keeping the people, their families and the prisoners safe. Here are some of the comments.

 

  • For over ten years now our correctional facility depends on Securus’ technology, which is an encouragement to see that our service provider is committed to the revolution of confinement environment and increasingly helping us enhance public safety within our control.
  • Reporting data has also enhanced our agency’s preemptive measures in observing and preventing the use of smuggled goods in our facilities.

 

Securus Technology is the United States prison Technology Company that has been in operation since 1986. Its headquarters are in Dallas, Texas and serves more than 3,450 public safety, law enforcement and correction facilities. It also serves more than 1.2 million inmates across North America. Secures Technologies is the provider disaster response, investigation, public information, product monitoring, communication, inmate self-service and biometric analysis. All this is meant to make the world a safe place for everyone to live in. Securus company has a system that controls and monitors illegal cell phones in prison.

 

Securus Technologies has regional offices in Carrollton, Texas, Allen, and Atlanta in Georgia. It has more than 1000 staff and has been contracted by more than 2600 in the United States alone.

 

Securus Technologies Is Praised With Award

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One of the best companies when it comes to the world of investigation and monitoring tech is called Securus Technologies. They have been around for a very long time and have gained a stellar reputation in their industry. They were recently recognized for their efforts at the annual Stevie Awards in Las Vegas. This ceremony honors companies in a variety of categories in the business world. One of the categories that receives a great deal of attention is the customer service category. There is no question that companies need to have great customer service in order to survive. Securus has taken this idea to a whole new level.

 

The Gold Stevie Award is what Securus took home for having the best customer service of any company in the world in 2016. This is according to a group of judges that consisted of more than 70 professionals. Securus has said that their goal is to treat all of their customers like they would want to be treated. This strategy has clearly worked. Customers always praise Securus for their innovations in order to service the people who do business with them in a more efficient manner. The Gold Stevie Award is very important and shows that their competitors have a long way to go to beat Securus.

 

There were over 60 awards handed out that night at Caesars Palace. The recipients of these awards are very aware of what a prestigious honor the Gold Stevie Award truly is. It is basically like the business world version of winning the Oscar. Securus said that it is already in the process of making major innovations which will be unveiled later in 2017. They are not going to get complacent. They intend on winning the Gold Stevie again next year. It would not be surprising if that happens.

Securus helping customers save money and time using the automated inmate forms and grievance application

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Securus Technologies is a leading provider of criminal and civil justice technology solutions. The company recently announced how it is saving its customers time and money in real time only by implementing the Inmate Forms and Grievance application on ConnectUs. Russell Roberts, the Vice President of Strategy and Marketing for Securus, says that the company is committed to providing the latest technology and features for their customers. The company is modernizing their customers with the latest and most effective technologies, and an example of this is the Inmates Forms and Grievance application on ConnectUs.

View: https://www.linkedin.com/company/securus-technologies

 

The company has noted that most of the correctional facilities use paper forms for inmate requests such as medical, grievances, sign up forms and many others. The correctional officers have to spend time then distributing the forms and later on collect them, copy, file, archive, and respond to them. All of this has been eliminated by Securus. Customs forms for any request can be created easily and made available to the inmate. There is no printing involved such that even if you want to change a form, it will take a few minutes. According to Securus, they are processing and automating 13.8 forms a month per inmate. This is saving the correctional officers time and energy getting them to concentrate on more serious issues like safety and security of the facility.

 

This is beneficial to the inmates too because they can view the status of their forms or grievances and they can also appeal and accept them easily.

 

ConnectUs is the best feature-rich inmate platform that is on the market today. It allows inmates access to a set of unlimited applications that are designated and allowed by each correctional facility. This new platform allows inmates access to features that were not available before, and it also controls and governs the content that is available to the inmates and when it is available. The platform also allows inmates to communicate with other inmates more efficiently. This interface can be used in any country because it is available in many different languages