Securus Technologies is a leading provider of criminal and civil justice technology solutions. The company recently announced how it is saving its customers time and money in real time only by implementing the Inmate Forms and Grievance application on ConnectUs. Russell Roberts, the Vice President of Strategy and Marketing for Securus, says that the company is committed to providing the latest technology and features for their customers. The company is modernizing their customers with the latest and most effective technologies, and an example of this is the Inmates Forms and Grievance application on ConnectUs.
The company has noted that most of the correctional facilities use paper forms for inmate requests such as medical, grievances, sign up forms and many others. The correctional officers have to spend time then distributing the forms and later on collect them, copy, file, archive, and respond to them. All of this has been eliminated by Securus. Customs forms for any request can be created easily and made available to the inmate. There is no printing involved such that even if you want to change a form, it will take a few minutes. According to Securus, they are processing and automating 13.8 forms a month per inmate. This is saving the correctional officers time and energy getting them to concentrate on more serious issues like safety and security of the facility.
This is beneficial to the inmates too because they can view the status of their forms or grievances and they can also appeal and accept them easily.
ConnectUs is the best feature-rich inmate platform that is on the market today. It allows inmates access to a set of unlimited applications that are designated and allowed by each correctional facility. This new platform allows inmates access to features that were not available before, and it also controls and governs the content that is available to the inmates and when it is available. The platform also allows inmates to communicate with other inmates more efficiently. This interface can be used in any country because it is available in many different languages